Please make sure you check the installation requirements.

If you're having trouble with installation, please see our troubleshooting guide.

Tips for getting help

• Remember that courtesy and proper grammar go a long way. Please take the time to craft a precise, polite question. We will do our best to help, but remember that this is an open source project - none of us are getting paid a salary to develop this project, or act as your personal support hotline ;-)

• Carefully search the Github issue tracker. Your question may have already been asked and answered before!

• Join the Ravada Google group to ask questions and receive new release announcements.

• Meet us in our Telegram public group.

So, you think you found a bug? Well, please let us know!

But first, please make sure it is a problem with Ravada, and not a problem with the way your server is configured. If you're getting a problem when you try to install, there is a good chance that your server is not configured properly. See the troubleshooting guide for help.

We recommend that you install a local development server on your computer, rather than testing your code directly on the production server. This means you can test your code directly on your own computer, making development faster and without the risk of exposing sensitive information to the public.

Please also make sure you check the installation requirements.

If you know all of this already, and you're pretty sure the problem is in our code, please open up an issue. Try to provide as much information as possible.

Tips for reporting issues

• Remember that courtesy and proper grammar go a long way. Please take the time to craft a precise, polite issue. We will do our best to help, but remember that this is an open source project - none of us are getting paid a salary to develop this project, or act as your personal support hotline ;-)

• Carefully search the existing issues, both opened and closed. Your question may have already been asked and answered before!

Needless to say, we get tons of feature requests. If you'd like to make a suggestion, you must first search the existing issues, both opened and closed. Your idea may already have been suggested!

If your request doesn't appear to have been made before, you may open a new issue. Please note that we have a massive "todo" list for Ravada, so it may take us a long time to get to your suggestion.